Hello !
Fist of all we would like to thank you so much for choosing our theme !
This document covers the installation and use of this theme and reveals answers to common problems and issues - I encourage you to read this document thoroughly if you are experiencing any difficulties.
Transfer license to another domain
According to Envato's regulations, each license can only be active for a single domain. So when you develop your store on a test domain (usually in the form abcxyz.myshopify.com) Then you want to transfer this license to your official domain, don't worry we will help you.
Please note : We only support transferring domain to you if same project/store. We do not support domain transfer if it is another project. This is specifically stated HERE
Please follow these steps :
- First, you need to remove the license from Shopify Theme Setting. Please go to Theme settings > Purchase Code and remove the license (Do not forget to click the "SAVE" button)
- After removing the license in the old domain, please send us an email to notify us and provide your license so we can search the license management system
- We will delete the old domain name on the license management system and email the report to you, now you can activate your license for the new domain.
Frequently Asked Questions
Error message: zip does not contain a valid theme: missing template “layout/theme.liquid” OR “Unfortunately it gives the error that it exceeds the 50MB transferlimit and doesnt allow it to upload.”
This is a common error when customers download the theme package and upload it immediately with this theme package. First, please extract/unzip the theme package you download from themeforest. The installation file is located in the Theme folder.
I bought the wrong theme, can I get a refund?
What Is The Support Time?
After installing the theme, will my site be installed with sample data?
Why am I not getting a response after sending support?
Is the license I bought used forever or has a monthly fee ?
Do I have to pay for any apps you integrate in the theme?